Monday 15 June 2009

Purchasing Equipment

Its always good to hear when people are treated well with their equipment, both before and after sales service is very important, I had a letter from Nikon a couple of weeks ago about the possibilities of the 200-400 case being faulty and if there wasn't a 'T' on the base to fill in the on line details and they would replace the bag-well i filled the form in before my trip to Colorado and when i returned there was a prepaid box waiting for me, I sent it off on Tuesday and the new case arrived Friday-Top work from Nikon-very impressed
On the other hand i had a conversation with a Friend over the weekend who purchased a camera from Simply Electronics thinking that they were UK based,The camera took forever to arrive and then after taking some shots the images very extremely grainy(green grain on faces) in auto mode (compact camera) she had many conversations with the company via mail and they will not take the camera back-it seems that they are actually based in Hong Kong and she is now fighting with the credit card company to get the issue resolved-looks like she will be lumbered with a dodgy camera-so take note-only buy from a reputable company and steer well clear of this one-named and shamed


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